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CallCenterStore.com div. PTel Inc. P.O. Box 471. Monterey, CA. 93942 USA Phone: 831-647-7001 Fax: 831-657-9850 Email: info@callcenterstore.com Blog
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QueueView is a simple staffing calculator providing a range of data on
staffing requirements based on the information you provide. The range of
answers always begins with the fewest number of agents that can handle
the specified load. $49.00
EasyStart is a step-by-step interactive "wizard" for setting up a
spreadsheet to schedule your call center agents to help meet your
service level and response time objectives. This is a simplified software
program for performing agent schedules. The software does not integrate
with your ACD, it is a stand-alone program to provide base level
scheduling.Priced at $499.00
AgentTime Scheduler Forecast & Schedule your call center for optimum
agent productivity. An intuitive user interface allows the call center manager
to create optimum weekly schedules, and to easily modify them based on
day to day changes in operations. Starting at $3,900
Call Center Workforce Management
Calculator & Scheduling Software Programs