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7 out of 10 Callers are Placed On Hold
Use This Time Wisely
"The average person will spend 1.2 years on hold". Source: Woman's World Magazine
Music On Hold Player iProMOH
Product Overview
Solid state music and message announcer specifically designed for:
The iProMOH's plug'n play design and network interface ensures it will easily operate with any new
or existing telephone system, including Centrex applications. Ideal for Centrex ACD queue music
and announcements. For Centrex applications a VG32 circuit is required from the central office of
the telephone company to your site.
Features:
1. Smoothly cross-fades between music and messages:
The iProMOH automatically cross-fades between music and messages so listeners only hear
professionally sounding announcements.
2. You can re-record messages without re-mixing music:
Music and messages are on separate recordings so you can update your messages as frequently
as needed without having to pay to re-record your music.
3. Comes pre-loaded with 4 minutes of MOH audio:
The system comes pre-loaded with basic MOH audio so you can be up and running immediately.
4. Better than cassette systems:
The iProMOH not only has better quality sound than cassette systems but it is also easier to
update because music and messages can be downloaded into the unit remotely without staff
having to go onsite to load a cassette.
5. Music and messages can be downloaded in advance:
Music and messages can be downloaded into the iProMOH days, weeks or months in advance
then scheduled to play at a particular date and time.
6. You can play unique MOH for different queues:
Tailor your marketing messages for each target audience by playing one message for one queue
and then an entirely different message for another.
System is available as a single site unit with administration done directly at the unit via a network
connection from a PC, or with the optional iCAS administration software for multi site
management, thus allowing the unit to be administered remotely via the Internet from a host
system.
3 Year Warranty
"When callers get On Hold Messaging versus silence or a radio commercial they stay on hold
longer and are less agitated" Source: Jefferson Denneandrus Research
Use This Time Wisely
"The average person will spend 1.2 years on hold". Source: Woman's World Magazine
Music On Hold Player iProMOH
Product Overview
Solid state music and message announcer specifically designed for:
- music on hold
- background music
- promote products and services
- to customers in a general business environment
- queue in a call center.
The iProMOH's plug'n play design and network interface ensures it will easily operate with any new
or existing telephone system, including Centrex applications. Ideal for Centrex ACD queue music
and announcements. For Centrex applications a VG32 circuit is required from the central office of
the telephone company to your site.
Features:
1. Smoothly cross-fades between music and messages:
The iProMOH automatically cross-fades between music and messages so listeners only hear
professionally sounding announcements.
2. You can re-record messages without re-mixing music:
Music and messages are on separate recordings so you can update your messages as frequently
as needed without having to pay to re-record your music.
3. Comes pre-loaded with 4 minutes of MOH audio:
The system comes pre-loaded with basic MOH audio so you can be up and running immediately.
4. Better than cassette systems:
The iProMOH not only has better quality sound than cassette systems but it is also easier to
update because music and messages can be downloaded into the unit remotely without staff
having to go onsite to load a cassette.
5. Music and messages can be downloaded in advance:
Music and messages can be downloaded into the iProMOH days, weeks or months in advance
then scheduled to play at a particular date and time.
6. You can play unique MOH for different queues:
Tailor your marketing messages for each target audience by playing one message for one queue
and then an entirely different message for another.
System is available as a single site unit with administration done directly at the unit via a network
connection from a PC, or with the optional iCAS administration software for multi site
management, thus allowing the unit to be administered remotely via the Internet from a host
system.
3 Year Warranty
"When callers get On Hold Messaging versus silence or a radio commercial they stay on hold
longer and are less agitated" Source: Jefferson Denneandrus Research
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